Breaking the Silence: Revolutionizing Organizational Performance through Employee Voice
Dhruba Lal Pandey
Central Department of Management, Tribhuvan University, Nepal.
Nischal Risal
Nepal Commerce Campus, Tribhuvan University, Nepal.
Bhupindra Jung Basnet *
Nepal Commerce Campus, Tribhuvan University, Nepal.
*Author to whom correspondence should be addressed.
Abstract
Organizations are increasingly realizing the value of the voice of their staff as a resource in a dynamic and fierce world of business. Therefore, the study examines the role of employee voice in revolutionizing organizations and improving performance.
The research involved a comprehensive survey, with data collected from 101 respondents. Statistical Package for the Social Sciences (SPSS) was used for data management and analysis. and correlation and regression were used to analyze the data. These two tools were used so as to examine the impact of voice on employee performance and check the moderating effect of organizational trust on the relationship between employee voice and organizational performance. The study found that fostering open communication and receiving feedback from employees positively influences productivity and reduces attrition rates. Effective leadership and communication channels play pivotal roles in this the performance of organization. The results revealed significant relationships between the variables under scrutiny, and the mediating variable was found to exert a noteworthy impact. Nepal is facing a serious turnover problem and low productivity. Organizations can utilize the finding of the study while developing HR policies for minimizing employee turnover and increase productivity.
Keywords: Employee voice, organizational performance, union, employee leadership, leadership style, feedback culture